Warrior Challenge Coins – Terms & Conditions

Order Process

We accept payment using Credit Card. You can pay directly through major credit cards including Visa, Master Card, American Express and Discover.

As soon as your order is shipped, you will receive an email with your tracking number which can be used on our carrier’s carrier’s website where you will be able to track your package.

Exact shipping dates are unknown at the time you place the order and may exceed 30 days after your order is accepted depending on when your artwork and/or samples are approved. ou will usually have your foldio within average 5-15 business days by standard shipping.

Please refer to our Returns & Exchanges Policy for more information.


Product Descriptions

All Sales Final. We attempt to describe and display the items offered on the Website as accurately as possible; however, we do not warrant that the descriptions or other content on the Website are accurate, complete, reliable, current or error-free. Unless you are provided with information to the contrary from us, all Product sales are final.  Due to the nature of customized products, each order is unique and will have varying degrees of descriptions.


Shipping Information

To determine the date we’ll ship your order, will be calculated from when the products are fully approved for production. We will notify you via e-mail when we are ready.

We accept and ship orders on a daily basis to customers worldwide. As soon as your order is shipped, you will be sent a confirmation email with a tracking number which can be used on our carrier’s website.

Express shipping : Average 1~2 business days

– Shipping charge: Depends on order size

The Warrior Coin team works with FEDEX shipping company.

 


Returns & Exchanges Policy

14 DAY GUARANTEE

– Custom orders cannot be returned.

– It is the customers responsibility to notify Warrior Coin of any manufacturing defects within 2 weeks of receiving the product.

– Customers assume liability for text, image layout and spelling once the final design is approved.  If a new mold is to be made from customer’s error, the customer is responsible for that cost.

 

Privacy Policy

We are committed to protecting your privacy.  We have created this privacy policy to make sure you know what information we collect and how we use it. By using our website, you expressly consent to the collection, storage, disclosure and use of your information as we have outlined in this Privacy Policy and you agree to the terms and conditions of this Privacy Policy.We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we make any changes to this Privacy Policy, we will notify you in accordance with our User Agreement. We also encourage you to check back, from to time, and review this Privacy Policy so that you always will know what personally identifiable information we collect, how we use it, and to whom we disclose it. Your continued use of the Site will be subject to the then current Privacy Policy.

 

What information do we collect?

Information provided by you:

You may provide us with certain personally identifiable information when you:

  • Setup an account;
  • order products or gift certificates;
  • request customer support or send us any other communication;
  • sign up for newsletters, email alerts, and special offers;
  • enter sweepstakes or contests;
  • sign up for, or redeem, special offers;
  • respond to surveys;
  • use our Email-to-a-Friend or Refer-A-Friend features; and

Such information may include your name, email address, billing address, shipping address, and credit card number. You may also provide us with information about other people, such as their email addresses, if you email a product to a friend or refer a friend to the Site or our promotions.

Information collected by Cookies:

Warrior Coin uses cookies on the Site to improve the quality of our site and services to you. A cookie is a small text file on your computer which a website sends to your computer to allow the website to store information which uniquely identifies our users. Warrior Coin cookies do not collect or store personally identifiable information. Rather, the cookie stores a token which uniquely identifies a particular user at a particular time. That token is then linked to the user information in our secured databases. You can always delete the cookies and reset your browser to refuse all cookies or to display a message when a cookie is being sent. If you reset your browser, some of the Site features and functionality may not be available to you and you may not be able to take advantage of all the features on the Site.

We may work with other companies who place cookies or web beacons on our website. These companies help operate our websites and provide you with additional products and services. They are subject to confidentiality agreements with Warrior Coin and other legal restrictions. Warrior Coin does not permit any of these companies to collect personal information using cookies or web beacons on our websites. Certain functionalities related to the provision of additional products and services require marketers to share website usage information about visitors to the Site, who have received a targeted promotional campaign, with a reputable third-party advertising company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. To this end, Warrior Coin’s third-party advertising company makes a note of some of the pages you visit on the Site through the use of pixel tags.

Information collected by Web Beacons and Log Files:

Warrior Coin collects certain non-personally identifiable information through the use of web beacons and log files. Such information may include your IP address, browser type, site usage, and whether you opened emails you received from us.

Information collected through Product Reviews:

You may choose to submit a product review. If you post a review, we may ask for certain information to validate your review such as email address, photo, and your city/state/country of residence. If you submit a review, we may publish your geographic location or other anonymous information but your email address will be kept private. Additionally, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.

How do we secure your information?

When you place orders or access your account information, we use commercially reasonable and generally-accepted technological safeguards to secure any information we collect about you. The secure server software (SSL) we use encrypts all information you input before it is sent to us. In addition, your Warrior Coin account information is password-protected for your privacy and security. You should always take steps to protect the confidentiality of the password you select. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

We operate internationally and many of our computer systems are currently based in the United States. As a result, your personal data will be processed by us in the United States where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. If you create a user account with us, you agree to this Privacy Policy and you consent to the transfer of all information you provide to us in the United States.

You may also choose not to provide us with certain information, but that may result in you being unable to use certain features of our website because such information may be required in order for you to register as a member; purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions on our website.

We work very hard to protect your privacy, but we do not promise, and you should not expect, that your personal information or private communications will always remain private. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security.

How do we use your information?

We use the personally identifiable information you provide to:

  • provide the features and functionality of the Site;
  • fulfill your requests for our products and services;
  • pay earnings;
  • communicate with you about the status of your orders and other inquiries about our products and services;
  • send you information about our products and services;
  • for our internal business purposes, such as data analysis, audits and so forth;
  • help us create content that is most relevant to you; and
  • provide notices about the results of sweepstakes, contest, and other promotions.

We use your email address to communicate with you about your account and to send you certain notification emails. You can change the frequency of those emails in your Warrior Coin account settings.

When you purchase products from the Warrior Coin Website, we may use your email address or other personally identifiable information to send marketing messages and notifications from time-to-time whether or not you created an account with us. You may unsubscribe or change the Warrior Coin of email notifications on the Account Settings page in “MyAccount.” If you email a product to a friend or refer a friend to the Site or our promotions, we will use your friend’s email to send them the e-mail you requested. Your friend’s e-mail addresses will only be used for this purpose unless permission is otherwise granted.

We use non-personally identifiable information to monitor the use and performance of the Site so that we can learn more about how people use the Site which helps us improve our products and services and significantly enhance your experience on our website.

 

Does Warrior Coin disclose the information it collects to outside parties?

Generally, Warrior Coin does not share personal information about you with other people or nonaffiliated companies without your consent except that:

 

Warrior Coin provides information to its agents and trusted service providers and contractors for limited purposes, such as fulfilling customer orders and processing credit card transactions; offering certain products and services; communicating with customers; providing customer service; managing information on our behalf; and enhancing the Site features and functionality. In such cases, we require that these parties agree to use the information solely for the purpose for which we provided it to them and in accordance with our Privacy Policy.

If you sign up for a promotion (e.g., a contest or sweepstakes offer) or enroll in a service we offer in partnership with a third party, we may provide information (such as your name, email address, and account activity) to such third parties.

 

Warrior Coin provides its sellers with the first name and city/state/country of residence of Warrior Coin customers who have purchased such seller’s products. Warrior Coin may also release information (including your name, addresses, telephone number, and account activity) when we, in our sole discretion believe that such release is necessary or appropriate to:

  • comply with law;
  • comply with subpoenas, warrants, court orders, government investigations, or other legal process;
  • enforce or apply the terms of any of our user or license agreements;
  • investigate or respond to allegations of fraud, intellectual property infringement, or other unlawful activity
  • investigate fraud or similar claims;
  • protect the rights, property or safety of Warrior Coin, our users, or others.
  • to protect our operations; or
  • to permit us to pursue available remedies or limit the damages that we may sustain.

Additionally, Warrior Coin releases certain information to report the sale of custom postage to the United States Postal Service (“USPS”). As part of our relationship with the USPS, we collect and may disclose information about purchasers of our Warrior Coin Custom Stamps products to the USPS at the request of USPS. To learn more about the USPS’s privacy policy, please visit the Privacy Policy.

In the event that Warrior Coin is acquired by, or merges with, another company Warrior Coin reserves the right to transfer all information we have collected from our users in connection with such acquisition or merger.

Warrior Coin may disclose non-personally-identifiable information to third parties in aggregate form to potential business partners and investors.

 

Advertising

Warrior Coin may use third party service providers to place ads on our behalf across the internet and sometimes on the Site. They may collect anonymous information about your visits to our Site, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a web beacon, which is industry standard technology used by most major sites. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service providers, please contact us at sales@warriorcoin.com.

 

Does this Privacy Policy apply when I access third party websites?

You may be able to access third party websites directly from the Site. However, this Privacy Policy does not apply when you access third party websites. We cannot control how third parties may use personal information you disclose to them, so you should carefully review the privacy policy of any third party website you visit before using it or disclosing your personal information to its provider.